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DE_DCNS_201786's avatar
DE_DCNS_201786
Icon for Nimbostratus rankNimbostratus
May 18, 2015

License retrieval for Line rate starter edition not possible.

Hi, I am desperately trying to activate a starter edition of line rate. I followed the steps on https://docs.lineratesystems.com/093Release_2.5/100Getting_Started_Guide/130Configuring_Licensing ...
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Andrew_Ragone_2's avatar
Andrew_Ragone_2
Historic F5 Account
May 18, 2015

Hello Christian,

 

Sorry to hear you are having trouble activating your trial license. Could you pull together the following information so we can take a closer look at this?

 

  • What does the "show licensing detailed" output say?
  • What is the last section of the RegKey you are trying to use? It would look like: SHIDJQH
  • You mentioned you followed all the steps to configure the license, can you confirm you entered Phone-Home credentials?

Thanks, Andrew LineRate ENE