Are you specifically setting that user agent from a test client to be exactly "chrome"? If not, then that likely is not going to match anything, as the chrome user-agents are typically far more robust, like:
Ex 1: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36
Ex 2: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36
If you are trying to match a stock user agent, you'll need to expand what you're trying to match and then maybe use the contains operator instead of eq. Also watch case sensitivity.