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Philippe_Page_2's avatar
Philippe_Page_2
Icon for Cirrus rankCirrus
Oct 04, 2018

Installing hotfix to volume not progressing/stuck at "installing hotfix"

I am installing a hotfix to volume HD1.2 and after I applied the hotfix it get stucked at "installing hotfix"

 

I tried to wait for it for 24 hours but it hasn't progressed. I tried to delete the volume to reinstall it again but here is the error:

 

"01071657:3: The volume (HD1.2) is being modified and cannot be deleted."

 

I also tried to reinstall the hotfix but here is the error:

 

"Data Input Error: "HD1.2" cannot proceed with installation, current volume status "installing hotfix""

 

How do I cancel the installation?

 

application delivery
BIG-IP
hang
hot fix
install
no progress
stuck
  • Philippe_Page_2's avatar
    Philippe_Page_2
    Oct 09, 2018

    I rebooted the blade and after that upon checking the system status, the hotfix wasn't applied. I retried the process and fortunately it worked.

     

  • Philippe_Page_2's avatar
    Philippe_Page_2
    Icon for Cirrus rankCirrus
    Oct 09, 2018

    I rebooted the blade and after that upon checking the system status, the hotfix wasn't applied. I retried the process and fortunately it worked.

     

  • Philip_Jonsson's avatar
    Philip_Jonsson
    Icon for MVP rankMVP
    Oct 05, 2018

    Have you tried running the following command?

    delete sys software volume HD1.2

    As for the failed installation, do you have the base image 12.0.0 on the platform?

    What does the /var/log/liveinstall say? I usually run a 

    tail -f /var/log/liveinstall.log
    when running a new installation.

    I have also seen problems with hotfixes and that you had to install the base image on one partition and when installing the hotfix, select the newly installed partition.

    I hope this helps! 🙂