Installation of F5 Management Pack Fails

Hi John,

 

 

Essentially, since the data source was not loaded [due to the auth error], and the Health Service indefinitely disabled the F5 Data Source, without restarting the Health Service, the F5 monitoring service can not connect to the F5 data source, and will fail to start. There are likely related errors in your event log.

 

 

I would suggest a few things:

 

 

1) Open the Services administrator tool and verify the credentials for the F5 monitoring service are provided and saved, to ensure it can start

 

2) Verify the Health Service is running as your custom admin account, the credentials are stored [in the Services tool], and the service is running

 

3) Restart the [Scom] Health Service ("Restart" in Services tool)

 

- when a data source module fails in the Health Service, the Health Service will disable that data source [in this case, the F5 data source]. Restarting the Health Service is the recommended solution

 

4) After restarting the "Health Service" you should see it start. Then recheck the Operations manager and F5 event log, to verify that the authorization failure did not occur again.

 

5) Restart the F5 monitoring service [via the Services tool will work]

 

 

Let us know if that works for you.

 

 

Thanks,

 

Stephen

 

F5 Management Pack