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Forum Discussion

John_Irving_457's avatar
John_Irving_457
Icon for Nimbostratus rankNimbostratus
Feb 11, 2010

Install of SCOM F5 Man Pack 1.6.2.311 fails

Management Pack 1.5.1.287 will install but will no longer discover devices since 10.1.0 upgrade.     Management Pack 1.6.2.311 will not install with the following message.     <0...
management
microsoft
scom
Dave_Ruddell_79's avatar
Dave_Ruddell_79
Historic F5 Account
Feb 11, 2010
Hey John,

 

 

Sorry for the problems you are running into. The error you found is a slight bug in our installer code; however, it still reveals the real problem, which is the user account: adhb.GOVT.NZ\SCOMF5Service not being able to connect to the SQL database OperationsManagerDW on server Ahsl12. Can you verify that the user has at least read permissions on the database in question.

 

 

Better yet, if you log in as the user, you can try and run the following SQL query to manually ensure things are set up correctly.

 

SELECT TOP 1 
     et.ManagementPackRowId 
 FROM 
     vManagedEntityType et with (nolock)

 

 

If you are able to get this query to work for the SCOMF5Service user, you should be able to run Setup again successfully. Sorry for the inconvenience, and let us know how this turns out.

 

 

Thanks,

 

-Dave