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krmidhun_323560's avatar
krmidhun_323560
Icon for Nimbostratus rankNimbostratus
Jan 08, 2018

iApps daily backup fails after changing the FTP server

We have 3 VCMP guests and all three are using same iApps template for automated backup. The FTP server IP was changed recently and I updated the same on all three VCMP guests. But only one is working fine and sending the backups while other two doesn't even communicate to the FTP server. I checked the firewall rules and mad sure that everything is allowed. Any help or commands to check why the backup fails or how to fix it would be greatly appreciated

 

application delivery
iApps
  • boneyard's avatar
    boneyard
    Icon for MVP rankMVP
    Jan 08, 2018

    can you share that iApp template link, makes it easier to look into it.

     

    testing would be trying ftp from the CLI, or have a look at a packet capture during it running.

     

  • brad_11480's avatar
    brad_11480
    Icon for Nimbostratus rankNimbostratus
    Jan 08, 2018

    I looked this iApp at one time but found it wasn't going to fit my needs very well. I found it was easier to pull a UCS backup off my active guests to a backup system.

    4 commands issued from the remote backup system:

    rm /var/local/backup/F5guest.ucs
ssh account@F5guest tmsh save /sys ucs /var/tmp/F5guest.ucs > /dev/null
scp account@F5guest:/var/tmp/F5guest.ucs /var/local/backup/F5guest.ucs
ssh account@F5guest rm /var/tmp/F5guest.ucs

    I use a variable for F5guest so that I can use it to pull backup from multiple guests and I use that guest system name for the name of the backup file and overwrite it each time. /var/local/backup/ can be whatever location on the local system the backup should be stored.