Forum Discussion
Hamza
Cirrus
CirrusI can't open PDF through F5 LTM/ASM
Hello,
I have an issue with my ASM, i am not able to open a pdf file when using F5 under F5 even if is legal request :
Please, any idea about this issue ?
Hi Hamza ,
Try to disable ASM policy first from your Virtual server and see if this fixed this issue or not ,
-if yes you should see what makes ASM to block opening or downloading PDF files requests ,
-If not you should disable http profile from your virtual server and change virtual server type from standard to performance layer 4 " If this available with you and this web site does not serve production services now " , if this issue resolved , I recommend to disable http parsing against PDF files as clarified in the below KB :
https://support.f5.com/csp/article/K00445006
but first differentiate if this an ASM issue or not.
I hope this helps you
HamzaThanks.
For ASM I am using the policy with transparent mode.
For http profile, i have already applicate the irule mentioned in the below KB :
https://support.f5.com/csp/article/K00445006