Forum Discussion
Ken_B_50116
Cirrostratus
CirrostratusHow to upgrade Websense iApp that has a bug
I have the Websense iapp installed in BigIP LTM 11.4.1 HF7 on a 4200v cluster. The iapp file/version is "f5.websense_cg_assistant_v2_20140317".
The problem with this iapp is that it misconfigure...
Ken_B_50116Cirrostratus
CirrostratusOther than learning how to upgrade and downgrate an iapp, my problem is that this app has struct updates disabled, but I do not know what changes were made to the virtual server (or other objects) that make it finally start working (other than the destination IP address settings). So when the iapp upgrades, it's most likley going to break the functionality of t he iapp. So, I need to figure out a way to get all of the running config that the iapp has generated so I can see line by line what config is in place.
- If strict update was turned off and you do not know what changes were made, your situation is more difficult. Please open a case with F5 Support.
- Ken_B_50116I stepped through the GUI configuration screens and did find one difference: The working iapp virtual server is tied to a specific VLAN, but the broken one (as generated by the iapp wizard) does not reference a specific VLAN. I will run a production test to see if manually setting the VLAN (and the correct destination IP) enables things to work correctly. Luckily we have not gone live with this config for all sites. We're still testing on a few limited subnets.
