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JacobBennett's avatar
JacobBennett
Icon for Altostratus rankAltostratus
Oct 22, 2020

How to Perform a Password Recovery on BIG-IQ 6.1.0 VE

Hello! I'm in the process of deploying BIG-IQ in our environment and right now we have a Proof of Concept VM setup to test with. However, I forgot the password! I have completed the following step...
application delivery
BIG-IQ
  • JacobBennett's avatar
    JacobBennett
    Oct 22, 2020

    Okay, I found a solution to this problem and I will post the steps below in case anyone else runs into trouble.

    Sequence of events that worked for me:

    1. Reboot the system.
    2. Boot into single-user mode (same way as stated in initial question)
    3. Type "passwd root"
    4. Set the new passworld
    5. Type "mount -a"
    6. Now, instead of typing "restart" type "exit".

     

    Once everything came back up I was able to sign in with the root password I just set and then I went ahead and changed the admin password as well.

     

JacobBennett's avatar
JacobBennett
Icon for Altostratus rankAltostratus
Oct 22, 2020

Okay, I found a solution to this problem and I will post the steps below in case anyone else runs into trouble.

Sequence of events that worked for me:

  1. Reboot the system.
  2. Boot into single-user mode (same way as stated in initial question)
  3. Type "passwd root"
  4. Set the new passworld
  5. Type "mount -a"
  6. Now, instead of typing "restart" type "exit".

 

Once everything came back up I was able to sign in with the root password I just set and then I went ahead and changed the admin password as well.