GTM DNSSEC module and dotgov domains

Richard,

Are you by chance the technical POC for your agency's account? The technical POC should have the ability to input all necessary info to the dotgov portal. You should be able to do most everything yourself and not have to rely on one of their technicians to assist you. We've really had hit or miss success when dealing with their email support folks in the past. Whenever we have a KSK rollover or add a new domain, our technical POC just logs in and adds/updates the appropriate information.