Forum Discussion
htkiet_42906
Nimbostratus
NimbostratusGetting error when accessing the statictis
Hi friends,
Who can help me to find out what happened and how to solve it based on the error:
"Unrecoverable communication error: faultCode: Client.CouldNotDecode faultstring: 'error 1085' faultdetail:'Null'. Please close this window and log in via BIG-IP Configuration Utility.
Looking forward to hearing from you.
Thanks,
Kiet
7 Replies
What_Lies_Bene1Cirrostratus
What log file was this error logged in please?
htkiet_42906Hi Steve,
Please find the attached.
Thanks,
Kiet
- What_Lies_Bene1Nothing attached! It's a bit tricky I know, please edit your post and ensure 'Display Link' is ticked.
- htkiet_42906
Hi Steve,
Please find the attached again.
Thanks,
Kiet
- What_Lies_Bene1OK, got it, thanks. So exactly when does this error appear. Are you closing the Configuration Utility browser window/tab that you used to launch the Dashboard?
- nitass
Employee
i think you may experience this bug. may you open a support case to verify?
Bug 381686 - Dashboard fails to load history stats with error 1085 when using zoom buttons - htkiet_42906Thanks Beneath, nitass!
Now it is ok. that error doesn't happen again but I don't know why. For the next time it happens again, I will check more carefully and get back to you
Best regards,
Kiet
