Mar 27, 2026 - For details about updated CVE-2025-53521 (BIG-IP APM vulnerability), refer to K000156741.

Forum Discussion

Lildu_54664's avatar
Lildu_54664
Icon for Nimbostratus rankNimbostratus
Nov 12, 2009

Firepass SSL VPN client not able to connect.

Hi All,     I am having issues in getting my Firepass VPN client working,   I was using XP SP3 with IE8, since i couldnt get it working in IE8, i uninstalled IE8 and installed IE7, i h...
BIG-IP Access Policy Manager (APM)
remote access
security
AJX_2655's avatar
AJX_2655
Icon for Nimbostratus rankNimbostratus
Mar 03, 2010
I suspect that your anti-virus may have falsely identified tunnelserver.exe as a threat and damaged it. Search for the F5 plug-in files on your local drive, delete them, and reconnect to Firepass which will prompt you to reinstall them. Make sure your anti-virus is "aware" that tunnelserver.exe is an exception. Also, try disabling your personal firewall.