Forum Discussion

mpete32_168869's avatar
mpete32_168869
Icon for Cirrus rankCirrus
Dec 12, 2014

Failure of SMTP health check

I've always received great help here and it's truly appreciated. Now I have another issue that requires some assistance. BTW, I have a support case with F5 regarding this and they have not been abl...
application delivery
availability
LTM
management
smtp
TMSH
  • Dmitri_Ch__1425's avatar
    Dmitri_Ch__1425
    Dec 15, 2014

    @mpete32

     

    You can also try to re-create SMTP monitor. Set Interval to 30, and Timeout to 91. And enable debug (Advanced configuration for the monitor), it may show some info in logs...

     

RobLL_77876's avatar
RobLL_77876
Icon for Nimbostratus rankNimbostratus
May 22, 2015

See the following Solution Article SOL16631 which may do the trick for ya. Seems to be an issue with route domains in the default SMTP monitor. There are a few things that are lacking in the instructions. 1) installed the external monitor into the default route domain. 2)add the variable DOMAIN with the value of your domain. That is not mentioned in the workaround instructions.