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JoshN_247741
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Mar 08, 2016

Failover Issue

We are currently running 11.6 hotfix 6 and had an issue where the HA port lost connection. Mar 7 08:24:11 F52 warning tmm1[23323]: 01230002:4: Interface 0.16: link is down Mar 7 08:24:11 F52 info pfmand[8056]: 01660009:6: Link: 1.8 is DOWN Mar 7 08:24:11 F52 warning tmm[23323]: 01230002:4: Interface 0.15: link is down

 

Does anyone know what would cause this? The cable that connects the HA pair was not unplugged, and there are no other symptoms other than the failover and the link loss.

 

4 Replies

  • The logs are not enough for RCA. Please paste the full logs starting from around 8:23 am . Do you see any core files generated. Do you have qkview uploaded to ihealth.f5.com. If so please provide the link. (Not sure If I can view it). I would suggest to create a support case with F5 support for RCA.
  • Mar 7 08:23:37 athena err tmm[23323]: 011f0007:3: http_process_state_prepend - Invalid action:0x109010 (Server side: vip=/Common/www.XXXX.com profile=http pool=/Common/pool-www.XXXX server_ip=10.30.3.10) Mar 7 08:23:37 athena err tmm[23323]: 011f0007:3: http_process_state_prepend - Invalid action:0x109010 (Server side: vip=/Common/www.XXXX profile=http server_ip=10.30.3.13) Mar 7 08:23:50 athena err tmm[23323]: 011f0007:3: http_process_state_prepend - Invalid action:0x109010 (Server side: vip=/Common/www.XXXXX.com profile=http server_ip=10.30.3.142) Mar 7 08:24:11 athena warning tmm1[23323]: 01230002:4: Interface 0.16: link is down Mar 7 08:24:11 athena info pfmand[8056]: 01660009:6: Link: 1.8 is DOWN Mar 7 08:24:11 athena warning tmm[23323]: 01230002:4: Interface 0.15: link is down Mar 7 08:24:14 athena err tmm[23323]: 01340002:3: HA Connection with peer 10.7.1.2:32768 for traffic-group /Common/traffic-group-1 lost. Mar 7 08:24:14 athena err tmm1[23323]: 01340002:3: HA Connection with peer 10.7.1.2:32769 for traffic-group /Common/traffic-group-1 lost. Mar 7 08:24:14 athena notice sod[7769]: 010c006d:5: Leaving Standby for Active (best load): NextActive:. Mar 7 08:24:14 athena notice sod[7769]: 010c0053:5: Active for traffic group /Common/traffic-group-1. Mar 7 08:24:14 athena notice sod[7769]: 010c0019:5: Active Mar 7 08:24:14 athena notice tmm1[23323]: 01340011:5: HA unit 1 state change: from 0 to 1. Mar 7 08:24:14 athena notice tmm[23323]: 01340011:5: HA unit 1 state change: from 0 to 1. Mar 7 08:24:14 athena info pfmand[8056]: 01660009:6: Link: 1.8 is UP Mar 7 08:24:15 athena notice logger: /usr/bin/tmipsecd --tmmcount 2 ==> /usr/bin/bigstart start racoon
  • I do not see any core files being generated, I will upload the qkview in a sec.
  • Please open a support ticket for this. Base from logs you've pasted, these units are in HA pair. When you open the support ticket, please provide the QKVIEW and host logs from both boxes.