Forum Discussion

Wasfi_182818's avatar
Wasfi_182818
Icon for Altostratus rankAltostratus
Dec 16, 2015

Failed to set active

Hi;   When trying to apply a policy in ASM, I get failed to set active and this happens after I have mitigated a scan result group of XSS signatures.   Here is what I get in the logs   ASM s...
ASM Advanced WAF
security
Chris_Grant's avatar
Chris_Grant
Icon for Employee rankEmployee
Jan 27, 2016

Wasfi,

 

You will want to open a case with Support for this. This is a database error, and trying to fix it without guidance could make things far worse than they already are. You can reach support by calling 1-888-882-7525 or internationally 800 11 ASK 4 F5. Make sure you have your BigIP's serial number available as you will need it to open the case.