Forum Discussion

Mike_Brown's avatar
Mike_Brown
Icon for Nimbostratus rankNimbostratus
Feb 23, 2011

F5EIHelper.exe triggering UAC with Big-IP Client

I am trying to set up Win 7 pc's with a Big-IP client + Certificate to launch on login, but the UAC pops a permission request every time to allow F5EIHelper.exe. Does anyone know what this exe does...
BIG-IP Access Policy Manager (APM)
remote access
security
Seth_Cooper's avatar
Seth_Cooper
Icon for Employee rankEmployee
Jan 15, 2013
Hi Mike,

 

 

Any additional info you can provide will help on this issue... I have tried the Application Compatibility Toolkit with no luck. I have installed the DNS Relay Service with no help. My security department refuses to turn down UAC so my users end up having to enter their username and password a minimum of 4 times when logging on in the morning. They have to login to windows, when launching the Firepass webpage they have to enter credentials to get past the Machine Certificate Checker, then they have to enter their credentials to login to the VPN then they have to enter them again for the UAC prompt on the F5ElHelper... it gets extremely frustrating.

 

 

Thanks,

 

Seth Cooper