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Pedro_Perez's avatar
Pedro_Perez
Icon for Nimbostratus rankNimbostratus
Nov 26, 2009

F5 v1.5.1.287 Management Pack failing discovery

Hi,

 

 

We have installed the last version of Mp (1.5.1.287) in our Scom 2007 SP1.

 

The discover stays at "Verify device is supported - Starting" for a long time and not progress.

 

 

We update the big3d agent manually from 9.4.8 (F5 version) to 10.0.1 (MP version) into the F5 Device. Check the discover option Authorize big3d update, not work. The test https:///iControl/iControlPortal.cgi from RMS server Works fine.

 

 

We turn on verbose logging for the F5 Networks Management Pack. I attach the trace.log.

 

 

 

Could you help us, please?

 

 

Regards,

 

Pedro

 

 

management
microsoft
scom
  • Stephen_Fisher_'s avatar
    Stephen_Fisher_
    Historic F5 Account
    Nov 30, 2009
    Hello Pedro,

     

     

    Thank you for providing the trace log for the F5 monitoring service with the verbosity on high. Unfortunately, the log was not completely flushed to disk.

     

     

    However, the log may not provide enough information on the device connectivity issues. We have a connection analysis tool that I will email you, including instructions on how to run it.

     

     

    Thank you,

     

    Stephen Fisher

     

    F5 Networks
  • Pedro_Perez's avatar
    Pedro_Perez
    Icon for Nimbostratus rankNimbostratus
    Dec 01, 2009
    Ok. Thanks Stephen.

     

     

    I sent you an error in the execution of the tool.

     

     

    A problem with the F5Networks.iControl assembly version.

     

     

    Regards,

     

    Pedro
  • Stephen_Fisher_'s avatar
    Stephen_Fisher_
    Historic F5 Account
    Dec 01, 2009
    Yes, we received your email.

     

     

    I'll send you an updated tool that matches your Management Pack release.

     

     

    Thanks for your patience,

     

    Stephen Fisher

     

    F5 Networks