For more information regarding the security incident at F5, the actions we are taking to address it, and our ongoing efforts to protect our customers, click here.

Forum Discussion

Lawrence_Fletch's avatar
Lawrence_Fletch
Icon for Nimbostratus rankNimbostratus
Feb 24, 2020

F5 UCS migration failing with bad license

I am trying to migrating my F5 BIGIP device to another device. When I try to migrate the UCS file, it fails and says the Licensing with registration key has failed. I have already put the license key...
devops
LTM
consul_2019's avatar
consul_2019
Icon for Cirrus rankCirrus
Feb 24, 2020

Hi.

Understanding that your new device is the same platform, and already licensed.

 

This is happening because when you restore your old UCS, it is also trying to restore old license (that is stored in /config/ directory in UCS). The old license in that UCS file is no longer valid as it was for an old box.

 

So, you need to restore the UCS in tmsh using the no-license switch. I believe this is explained in following article. And yes, it's a known behaviour I think.

 

https://support.f5.com/csp/article/K13132

 

Cheers,

 

Alex R

  • Lawrence_Fletch's avatar
    Lawrence_Fletch
    Icon for Nimbostratus rankNimbostratus
    Feb 25, 2020
    Thank you. I got the ucs loaded but now when I try to access the device thru the web interface I get "You don’t have permission to access the selected object". When I try to access thru putty I get a "Server unexpectedly closed network connection". Thanks, Lawrence Fletcher, ITIL Systems Engineer, LinTech Global (contractor) Information Services Directorate, Office of the Inspector General Lawrence.Fletcher.ctr@dodig.mil (703) 601-5378 (Office) (703) 604-9865 (Help Desk Main Number) helpdesk@dodig.mil Self-Service Web Portal: https://helpdesk.dodig.mil "The mystery of human existence lies not in just staying alive, but in finding something to live for." Fyodor Dostoevsky