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volfreak_96975's avatar
volfreak_96975
Icon for Nimbostratus rankNimbostratus
Sep 09, 2011
I need some assistance and am hoping someone can point me in the right direction.

 

 

I upgraded to Lion and my older laptop (MacBook Pro late 2008) was running Snow Leopard and could connect to our company's VPN. When I upgraded, the data/settings/etc were migrated from my previous user account. Once that happened, I've not been able to connect. The company has updated to the Lion-compatible version but when I try and get the Network Access, it's like the software has not been installed and I'm prompted to install it.

 

 

 

I've tried both the automatic and manual installation with no luck. To troubleshoot it, I created a new user account and accessed the site, chose the Automatic installation and got connected without a problem. So, I know it's something to do with this account but can't find out where.

 

 

 

I've cleared the Java cache in the /Library folder. I've checked elsewhere for Preferences or things like that and have had no luck.

 

 

 

Can someone tell me where I should be looking and what I should be looking for to get this working on this account?

 

 

 

Thanks much in advance.