Forum Discussion

Korai_331784's avatar
Korai_331784
Icon for Altostratus rankAltostratus
Jan 21, 2019

F5 Software Upgrade - From version 11.X to 12.1

Hi,

 

I followed proper steps foe upgrade process but after the reboot when changing boot locations I am getting below error

 

"The configuration has not yet loaded. If this message persists, it may indicate a configuration problem."

 

Tried to press next but its not processing, Please guide

 

BIG-IP
security
TMSH
  • CharlesCS's avatar
    CharlesCS
    Icon for Cirrus rankCirrus
    Jan 21, 2019

    You should probably open a support case since there are so many different reasons for the configuration to not load.

     

  • Philip_Jonsson's avatar
    Philip_Jonsson
    Icon for MVP rankMVP
    Jan 21, 2019

    Hey Korai!

    Did you perform a re-activation of the license before the upgrade? If you have not re-activated the license and thus, updated the "Service Check Date" it will cause the configuration not to load. In order to verify, please launch an SSH session to the BIG-IP and issue the following command:

    grep "Service check date" /config/bigip.license

    It will give the following output:

    [root@bigipcore02:Active:Changes Pending] config  grep "Service check date" /config/bigip.license
Service check date :               20180904

    Make sure the service check date is later than 2016-03-18. If it's not, then that is the issue.

    For reference, please check this article:

    K7727: License activation may be required before a software upgrade for the BIG-IP or Enterprise Manager system