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Forum Discussion

Korai_331784's avatar
Korai_331784
Icon for Altostratus rankAltostratus
Jan 21, 2019

F5 Software Upgrade - From version 11.X to 12.1

Hi,   I followed proper steps foe upgrade process but after the reboot when changing boot locations I am getting below error   "The configuration has not yet loaded. If this message persists, ...
BIG-IP
security
TMSH
Philip_Jonsson's avatar
Philip_Jonsson
Icon for MVP rankMVP
Jan 21, 2019

Hey Korai!

Did you perform a re-activation of the license before the upgrade? If you have not re-activated the license and thus, updated the "Service Check Date" it will cause the configuration not to load. In order to verify, please launch an SSH session to the BIG-IP and issue the following command:

grep "Service check date" /config/bigip.license

It will give the following output:

[root@bigipcore02:Active:Changes Pending] config  grep "Service check date" /config/bigip.license
Service check date :               20180904

Make sure the service check date is later than 2016-03-18. If it's not, then that is the issue.

For reference, please check this article:

K7727: License activation may be required before a software upgrade for the BIG-IP or Enterprise Manager system