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kingsleykumar's avatar
kingsleykumar
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Jul 21, 2025

F5 rules for AWS WAF

Hi, We are experiencing false positives with the WAF rule rule_ZmEu_Headers, part of the F5-Bots_Managed ruleset protecting our backend.

Issue details:

- Legitimate requests from our customers are being blocked with HTTP 403 Forbidden errors.

-The blocked requests include the standard AWS session stickiness cookies AWSALB and AWSALBCORS.

- These cookies contain values that coincidentally include the substring "ZMEU", which appears to be causing the rule to trigger incorrectly.

- We suspect the rule performs a basic substring match on header values leading to false positives.

- The requests otherwise come from valid user agents and normal browser traffic.

- This issue is impacting business operations and requires urgent attention.

Request:

- Please clarify the detection logic behind rule_ZmEu_Headers.

- Can the rule be tuned or exceptions created to avoid false positives caused by cookies?

- Is there a recommended best practice to exclude legitimate session cookies like AWSALB from this check?

- We would appreciate guidance on mitigating this issue without disabling the entire bot protection ruleset.

Please check the attached log for an example block.

Thanks.

3 Replies

  • The AWS WAF bot signatures by AWS or even F5 are limited as nowadays for Bots better use things like F5 XC Bot Defense that can even without F5 BIG-IP/Next or XC Customer Edge in AWS be added to the the app source code by just adding the javascript tag.

     

    https://docs.cloud.f5.com/docs-v2/bot-defense/quickstarts/bot-defense-waap.

    • kingsleykumar's avatar
      kingsleykumar
      Icon for Nimbostratus rankNimbostratus

      Thanks. Is there a place where I can find the version history of F5 signature updates? I believe a recent F5 bot signature update is causing issues and would like to confirm.