F5 Monitoring Agent Issues

Hello,

 

 

Thanks for your patience with this issue.

 

 

It looks like one of the F5 modules is failing to load inside of the Operations Manager Health Service. I expect you may also see an exception in your Operations Manager event log related to a ConditionDetection module.

 

 

Specifically, the F5 module is attempting to access the registry on the Health Service's host machine. The key is HKLM\Software\F5Networks\ManagementPack, and write-access is requested.

 

 

Can you verify that your OpsMgr Health Service is running as an account which has local administrator privileges on the machine in question?

 

 

The error message isn't very clear, and we're looking at improving that in a subsequent release, and we'll see if we can change this to a simple key read-request.

 

 

Thank you,

 

Stephen Fisher

 

F5 Networks