Forum Discussion
gbunting
Nimbostratus
Aug 26, 2009F5 Management pack install fails
I uninstalled the F5 management pack that I was running in order to upgrade to the latest version. The uninstall worked fine. However when I went to install the new management pack I received the following error:
<08-26-2009 08:03:33> INFO: Changing F5MonitoringService startup type for Distributed Root Management Server to Automatic
<08-26-2009 08:03:34> FATALERROR: Health Service could not be started: System.MissingMethodException: Method not found: 'Boolean System.Threading.WaitHandle.WaitOne(System.TimeSpan)'.
at F5Networks.ManagementPack.Setup.CustomActionEngine._ChangeServiceState(String serviceName, Boolean start)
at F5Networks.ManagementPack.Setup.CustomActionEngine._RunInstall()
<08-26-2009 08:03:34> WARNING: Rolling back Installation.
<08-26-2009 08:03:34> WARNING: Cannot roll back database changes
<08-26-2009 08:03:34> INFO: Removing all temporary files created during install/uninstall
<08-26-2009 08:03:35> INFO: Removing Windows performance counters.
<08-26-2009 08:03:35> FATALERROR: msi failed to run with exit code: 1603
<08-26-2009 08:03:35> FATALERROR: Standard error:
<08-26-2009 08:03:35> FATALERROR: Standard output:
<08-26-2009 08:03:35> FATALERROR: The F5 Networks Management Pack setup has failed.
Any ideas?
Attached is the results from the System information script.
Thanks,
Glen
2 Replies
- Stephen_Fisher_Historic F5 AccountHi Glen,
Thank you for reporting this.
As far as I can tell, the problem occurs on machines that do not have .NET Framework 2.0 SP2 installed. From your SystemInformation log, it looks like you have 2.0 SP1 + a hotfix installed.
Can you check your installed version of the .NET Framework?
Here are so helpful articles:
Version listing: http://blogs.msdn.com/astebner/archive/2005/07/12/438245.aspx
API Support: http://msdn.microsoft.com/en-us/library/cc189907.aspx
If this turns out to be the issue, unfortunately, I don't have a current workaround for you, other than to install a newer .NET Framework (2.0 SP2, 3.0 or 3.5). However, we can investigate removing this dependency in our next release [and only depending on 2.0].
Thanks,
Stephen (F5) - gbunting
Nimbostratus
That was it. I didn't realize I needed to upgrade my .NET.
Thanks
Glen
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