For more information regarding the security incident at F5, the actions we are taking to address it, and our ongoing efforts to protect our customers, click here.

Forum Discussion

Frank_30517's avatar
Frank_30517
Icon for Nimbostratus rankNimbostratus
Sep 03, 2009

F5 firepass VPN and Mac OS X 10.6 snow leopard

With Firefox 3.5.2 and Safari 4.0.3 (when started in 32 bit mode) I

 

am able to connect to my network at work from outside using the F5 plugin but when I terminate the connection the OS kernel crashes.

 

 

I am using Mac OS X 10.6 (snow leopard). This did not happen under 10.5 but under 10.5 the connection always dropped every now and then and connecting did most of the times take a few attempts.

 

 

any ideas to avoid the OS crash under snow leopard ?
BIG-IP Access Policy Manager (APM)
remote access
security

18 Replies

  • jagger_105790's avatar
    jagger_105790
    Historic F5 Account
    Sep 04, 2009
    We have a solution available in askf5 and we are planning to release support for snow leopard in 603-5.
  • steiniplatte_87's avatar
    steiniplatte_87
    Icon for Nimbostratus rankNimbostratus
    Sep 07, 2009
    When can we expect 603-5. And will this work on 64bit Safari.

     

    Woraround to the crash is described in

     

    http://discussions.apple.com/thread.jspa?threadID=2134736&tstart=0

     

    Restart your network device(s)
  • Frank_30517's avatar
    Frank_30517
    Icon for Nimbostratus rankNimbostratus
    Sep 09, 2009
    Thanks for the replies.

     

     

    I searched askf5 but only found a statement that firepass is currently not supporting snow leopard: no workaround given
  • Michael_64316's avatar
    Michael_64316
    Icon for Nimbostratus rankNimbostratus
    Sep 12, 2009
    The firepass at work was updated to 603-4 and I haven't had a kernel panic since. I haven't used it often yet but previously I got a panic every other time I connected.

     

    I have also found stainless to give much more stable connections than safari. I think that it is stainless's much more aggressive use of threads that helps.
  • Mike_61719's avatar
    Mike_61719
    Icon for Cirrus rankCirrus
    Sep 15, 2009
    6.0.3.5 is coming out next week or so. It officially will be supported then.
  • gdanov_31985's avatar
    gdanov_31985
    Icon for Nimbostratus rankNimbostratus
    Sep 23, 2009
    which version is that : 6030.2009.0506.1 ?

     

    this is what I see in my vpn plugin info.plist
  • PACraddock_6984's avatar
    PACraddock_6984
    Icon for Nimbostratus rankNimbostratus
    Oct 11, 2009
    Has this issue been fixed? My university uses Firepass to allow access to specific ports blocked for general users (port 21 for example, for FTP), and the web plug-in that they supply causes kernel panics, when one gets it to connect.

     

     

    If the issue has been fixed, how and where can one obtain the newest web plug-in?
  • scooterb_87043's avatar
    scooterb_87043
    Icon for Nimbostratus rankNimbostratus
    Oct 13, 2009
    v6.0.3-5 does support Snow Leopard and network connect. In fact our users said they think the connection and file transfers are better then previous code using earlier OSX.

     

     

    I was provided with HF v6.0.3-5 because we had random issues with Outlook unable to send attachments when connected to the f5 network connect. This HF has not been released because they are having issues with it in a cluster but we have a standalone. Snow Leopard works great with it from the reports I have from my users.