F5 Discovery failure

I have to do a correction on my previous post about the naming of the big3d certificate file: client.crt vs. big3d.crt, based on the LTM/GTM platform versions. I made a mistake, I got them interchanged. The correct naming is:

 

 

big3d.crt for versions older than 9.3.1

 

client.crt for newer versions than 9.3.1

 

 

I'm sorry about the mistake. This being said, I still think you should be able to successfully discover your 9.3.1 device. I personally tested this with a 9.3.1 build 87 device and it worked. The workaround that I'd suggest you to try is the following:

 

 

- stop the big3d agent on the device: bigstart stop big3d

 

- delete the client.crt file in the /config/big3d/

 

- start the big3d agent: bigstart start big3d

 

- attempt to discover the F5 device again

 

 

If you still get the SYSCALL error during the SSL handshaking, try to do the following:

 

 

- stop the big3d agent: bigstart stop big3d

 

- delete the client.crt file in /config/big3d

 

- copy the big3d agent shipped with the F5 MPk to the F5 device: to /usr/sbin and /shared/bin (the big3d agent shipped with the F5 MPk is in Program Files\F5 Networks\Management Pack\Agent\ folder)

 

- start the bi3d agent: bigstart start big3d

 

- attempt to discover the F5 device again

 

 

I hope one of these two procedures will get your discovery working, but if not, we'll do our best to further assist you.

 

I'm sorry again for my mistake.

 

 

Thank you for your feedback and understanding!

 

Julian