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Forum Discussion

sooner_man79_86's avatar
sooner_man79_86
Icon for Nimbostratus rankNimbostratus
Apr 09, 2010

F5 Discovery failure

When I try to discover a new F5 this error comes back:     Execute device discovery: Failure   Failure Message: F5Networks.Protocols.iControl.iControlException: User "ncmt01" is not authori...
management
microsoft
scom
Julian_Balog_34's avatar
Julian_Balog_34
Historic F5 Account
Dec 22, 2010
I think the problem may be related to the SSL client certificate exchange between the F5 Monitoring Service and the F5 device, during discovery.

 

 

The following thread may shed some light on your issue:

 

http://devcentral.f5.com/Community/GroupDetails/tabid/1082223/aft/1176360/afv/topic/aff/59/asg/54/showtab/groupforums/Default.aspx

 

 

Can you confirm that the big3d client certificate file in your device's /config/big3d/ is named big3d.crt? If it's named client.crt, then your LTM platform version is not supported by the F5 Management Pack. This would be the case with LTM platform versions 9.3.1 and older.

 

 

Let us know.

 

Julian