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sooner_man79_86's avatar
sooner_man79_86
Icon for Nimbostratus rankNimbostratus
Apr 09, 2010

F5 Discovery failure

When I try to discover a new F5 this error comes back:     Execute device discovery: Failure   Failure Message: F5Networks.Protocols.iControl.iControlException: User "ncmt01" is not authori...
management
microsoft
scom
Stephen_Fisher_'s avatar
Stephen_Fisher_
Historic F5 Account
Apr 15, 2010
If the discovery is still waiting, you can go to a Console window and run "f5mpcmd /ad YOUR_BIG_MGMTM_IP_ADDRESS" which will abort the discovery, then you can retry discovery.

 

 

Before retrying discovery, can you enable diagnostic verbose logging?

 

 

http://devcentral.f5.com/wiki/default.aspx/MgmtPack/GeneralTroubleshooting.html

 

 

It would be helpful if you can provide the SystemInformation output, the F5 Monitoring and Operations Manager event logs [during the period of time for issue], and the F5 Monitoring service service/trace logs.

 

 

If the discovery gets stuck again, you can send us the logs either zipped here or you can email them to ManagementPack (at) F5 (dot) com.

 

 

Thank you,

 

Stephen Fisher

 

F5 Networks