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F5 BIG-IP i5000 Secure Mode
Hi Stephen,
We solved the problem by resetting BIG-IP to factory defaults using following article.
https://support.f5.com/csp/article/K13127
- Log in to the tmsh utility by typing the following command: tmsh
- To restore the BIG-IP configuration to the factory default settings, type the following command: load /sys default-config
- To confirm the restore, type y.
- Save the change by typing the following command: save /sys config
Considering time limitation that we head to get the BIG-IP up and running again, and since there was no need to keep the existing configuration we simple reset the configuration to default. However this may not be best for you if you need to keep your configuration.
Sincerely
Bujar
- Stephen_ElliottApr 13, 2021Nimbostratus
thanks for your reply Bujar - it's not really an option to factory reset our device so I'll escalate with F5 for a fix. thanks again.
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