Forum Discussion

Phaneath_Phour1's avatar
Phaneath_Phour1
Icon for Nimbostratus rankNimbostratus
May 03, 2019

F5 Big-IP Cannot Boot

Hello DC,

 

I have a problem with my F5 device which cannot operate and it shows a message as below:

 

 

This is mean it cannot detect hard drive or something else? Anyone used to experience on this please help to advise.

 

Thanks!

 

application delivery
BIG-IP
LTM
  • youssef1's avatar
    youssef1
    Icon for Cumulonimbus rankCumulonimbus
    May 03, 2019

    Hi,

     

    how did you get this message. I guess it's after an upgrade? (10 -> 11) or others?

     

    regards

     

  • Arvin_381707's avatar
    Arvin_381707
    Historic F5 Account
    May 06, 2019

    its very likely the disk. if after few hard reboot it is not responding and always end up with the same prompt, try to clean install the BIGIP SW, if still the same prompt, then opening a support case would be best to see if the disk can be RMAd.

     

  • Surgeon's avatar
    Surgeon
    Ret. Employee
    May 07, 2019

    Looks like BIOS does not see HDD. Open a case with tech support to ger box or disk replacement.