Forum Discussion
ErkkiS_295148
Cirrus
CirrusF5 ASM Custom Block Response - mailto link insert support-id into subject
Hello!
How can I create a block response that would copy the <%TS.request.ID()%> into the subject of the e-mail when clicking the mailto-link.
HTML-encode doesn't work cause user would get a val...
nag_54823
Cirrostratus
CirrostratusHi,
You can try below
Request RejectedThe requested URL was rejected. Please consult with your administrator.
Your support ID is: <%TS.request.ID()%>
ErkkiS_295148Unfortunately that approach does not work - the Outlook pops out a window with the link I used but does not do anything when clicking the link with suggested format.