Forum Discussion
yacinn
Nimbostratus
Jan 17, 2025F5 Access 3.1.0 Crashes on Android 9 Devices
Hi support, After upgrading to F5 Access version 3.1.0 on Android 9 device, the application fails to open—it crashes immediately upon launch. This issue affects all devices running Android 9 in ou...
boneyard
MVP
Jan 19, 2025This is not F5 support but a community forum, where users can help each other. Be sure to raise a support ticket with F5 about this so it gets attention there also.
Information for some Android version issues in this article and also F5 support info at the bottom of the 3.1.0 release notes: https://techdocs.f5.com/kb/en-us/products/big-ip_apm/releasenotes/related/relnote-f5access-android-3-1-0.html
Android 9 went out of support 3 years ago, so there is a chance they can't help either.
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