Evasion Techniques Blocking -Multiple decoding

Evasion Techniques Blocking -Multiple decoding

 

We are getting genuine traffic blocked by ASM with the reason of possible Evasion Technique(Multiple Decoding).

 

We changed decoding passes from default to 5. Still it blocking. Is there way to allow genuine traffic? What is the risk if we disable url normalization? or disable multidecoding viloation? what is the correct process?

 

Many Thanks!