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a_basharat_2591's avatar
a_basharat_2591
Icon for Nimbostratus rankNimbostratus
May 22, 2017

email alerts not working on Version 13

Hi,

since we moved to OS v.13 from 12.1 on our LTMs, the emails alerts have stopped: basically the file at /etc/alertd/alert.conf was wiped off, so I typed in the alerts for the Pools and Nodes again manually like this:

alert BIGIP_MCPD_MCPDERR_POOL_MEMBER_MON_STATUS {

    snmptrap OID=".1.3.6.1.4.1.3375.2.4.0.10";
    email toaddress="destination@me.com”
    fromaddress="myemail@me.com"
    body="Pool Member Status DOWN"

}

I have restarted the alertd.conf just in case but no luck. Any idea why, as when I send to myself a test email it works: echo "ssmtp test mail" | mail -vs "Test email for SOL13180" destination@me.com

Thanks

  • Snl's avatar
    Snl
    Icon for Cirrostratus rankCirrostratus

    i think you should modify /config/user_alert.conf file rather than /etc/alertd/alert.conf