Forum Discussion
Sep 21, 2012
EM 3.0.0 HF1 reports incorrect device versions
Has anybody else noticed that despite successful device updates EM still shows the wrong version for devices?
This is turn affects the Device Inventory and Reports.
Does anybo...
Sep 26, 2012
Thanks for the reply, I am currently configuring 2 EMs for 30 BIG-IPs. I just keep finding stupid bugs with them like these:
SOL13749: The Enterprise Manager (2.3.0) cannot install BIG-IP version 11.2.0 on certain platforms - Even though I upgraded to this version because I needed v11.x support.
ID 388512If you upgrade to Enterprise Manager version 3.0.0 from version 2.3.0 after importing a BIG-IP version 11.2.0 image, some BIG-IP platforms (1600, 3600, 6900, and 8900) may be listed as unsupported in the install software wizard.To work around this issue, delete the BIG-IP version 11.2.0 image from Enterprise Manager, and re-import it. - Joke!
This behavior seems to point to big3d and iquery, however it may be icontrol reporting incorrect versions not sure. Funny thing is that I did the upgrades using an EM 3.0.0 task, so really it should at least know which slot it instructed the device to boot to - lol
Unless anyone knows of a process that I can restart to force EM to re-evaluate the device versions I think I will have to raise this issue with support.
Also, does anyone know if there is a big3d version history document with fixes / features introduced per version. I find it difficult to explain to the customer why they have to upgrade their big3d agent from 11.2.0.2446.0 to 11.2.0.2446.3 - which of course causes GTM - LTM iquery meshes to drop - because EM has marked the newly upgraded devices as Impared with the message Data collection agent needs upgrading.
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