Discovery problem (incomplete discovery)

Hi Julian,

 

 

Thanks for the response.

 

 

Please find below the details:

 

 

- F5 Management Pack version : 2.1.4.389

 

- BIG-IP platform version : 10.2.0 (Build 1707.0 final)

 

- big3d version (by running the following command in the shell: iqsh localhost) : 10.2.0.1707

 

 

Some More Info:

 

 

1. We have firewall in between our RMS server and F5 device and we have only port 443 & 4353 only bi-directional.

 

2. we have initially installed the f5 MP ver.2.1.3.217 and later upgraded to the latest, but none of them worked uptill now.

 

3. we did wait for 20-30 minutes with no luck but this time we get some failure too in the log, please check and guide us to rectify the issue.

 

4. We are using root user to run the discovery.

 

 

 

Not sure if this is relevent but FYI:

 

 

On my RMS server (where we have installed the F5 MP and monitoring service) we don't have direct internet connection and use some proxy. If i remove the proxy settings (in internet explorer) discovery fails with:

 

 

'Unable to authenticate with F5 device'..... 'F5 Authorization required'....

 

 

But if i add the proxy settings, discovery never fails nor device get added to the SCOM console.

 

 

Regards,

 

Pramod