Discovery problem (incomplete discovery)

Hi Pramod,

 

 

Please enable the verbose trace logs for the F5 Monitoring Service. See the "Verbose Logging Support" section in this article:

 

http://devcentral.f5.com/wiki/default.aspx/MgmtPack/GeneralTroubleshooting.html

 

 

Restart the F5 Monitoring Service and attempt a new discovery for the F5 device in question. Wait for a couple of minutes (I assume the discovery would just hang and not finish, in the state you mentioned), and then pack the trace.log file (in Program Files\F5 Networks\Management Pack\log folder) and the 'F5 Monitoring Log' event log and send them to us to managementpack(at)f5(dot)com.

 

 

Based on your brief description of the problem, I believe the F5 device discovery hangs in the state of performing the SSL certificate exchange with the F5 device, which immediately follows after successfully connecting to the iControl interface on the F5 device. You can also check a few things to make sure you have a clear shot for discovery. The following F5 Dev Central article would give you the details: http://devcentral.f5.com/wiki/default.aspx/MgmtPack/F5DeviceUserRoleSecurity.html

 

 

Mostly firewall and credential related stuff, but make sure at least these prerequisites are in place. We can probably tell more once we get a look at the trace logs.

 

 

Also, please provide the following information:

 

 

- F5 Management Pack version

 

- BIG-IP platform version

 

- big3d version (by running the following command in the shell: iqsh localhost)

 

 

Thank you.

 

Julian