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Forum Discussion

Randy_18074's avatar
Randy_18074
Icon for Nimbostratus rankNimbostratus
May 11, 2009

Device Statistics Processing Failure

Hello,     We are running SCOM 2007 SP1, after I installed the F5 Mangement pack I keep getting this one error from the mangement pack! Anyone else see this error? We have 4 F5 Devices an...
management
microsoft
scom
Julian_Balog_34's avatar
Julian_Balog_34
Historic F5 Account
May 12, 2009
The error shows that for some reason the F5 Management Pack service could not [temporarily] communicate with the SCOM Health Service (OpsMgr Health Service). To be able to better diagnose the problem I would recommend restarting the OpsMgr Health Service, followed by re-starting the F5 Monitoring Service, and if the problem persist, please attach a copy of the "trace.log" file that is in your %Program Files%\F5 Networks\Management Pack\Logs directory. This will provide us with more information to help troubleshoot your situation.

 

 

Also, could you please specify more information about the environment you're testing with? If it's a distributed management server environment, we'd like to know the basic topology involved (RMS, MS, SQL-Server). On the management server host, where you discovered the devices (and running the F5 Monitoring Service) you can run a system information utility (Click here) that would provide us even more information for troubleshooting (please attach the output file to this post).