Forum Discussion
Ahsan_2380
Nimbostratus
NimbostratusConfiguration lost after License Renewal
Hi All
We were using Big IP ver 9.4.4 with production license.
We had to test caching module so a demo license was arranged.Now after testing was done...we tried to revert back to the production..so downloaded the dossier using the original base reg key and got the license..once i submitted the license..got a "page cant be displayed".
Lost connection thru the network..connected the big ip using the management port locally..
The license was updated to production..
but when i checked the config parameters such as Virtual Servers,pools nodes,irules and the network routes were erased.
But the archive backup and self ip were present.
Tried to restore using the back up file..failed..
Can any suggest why this is happening..
F5 suggested a full_box_reboot which did not help either..
When i did a qkview, i cn see the parameters missing from the UI..
Urgent help required...coz this is a production unit...Also check the config error message on the top of the gui screen which is attached below
3 Replies
hoolioCirrostratus
Hi there,
For critical issues you should open a case with F5 Support so you can get a prompt response.
That said, it sounds like your configuration still has features enabled which aren't enabled in your original production license. If you run 'b load' from the command line, you should be able to tell which configuration option(s) are causing the config to not load. It's most likely the RAM caching on your HTTP profile(s). If you see a line or lines like "ramcache enable", change them to disable.
If you want to post the error when running 'b load' and an anonymized copy of the config section, someone can point out how to modify the bigip.conf.
Aaron
Ahsan_2380hi..thanks for the reply..i did run a b load command..
it shows the ramcache feature is stil present but not licensed.
pls find the output of the b load command below.
[root@flpbigip:Active] config b load
Reading configuration from /defaults/config_base.conf.
Reading configuration from /config/bigip_base.conf.
Reading configuration from /config/bigip_sys.conf.
Reading configuration from /usr/bin/monitors/builtins/base_monitors.conf.
Reading configuration from /config/profile_base.conf.
Reading configuration from /config/daemon.conf.
Reading configuration from /config/bigip.conf.
Reading configuration from /config/bigip_local.conf.
Loading the configuration ...
BIGpipe HTTP profile operation error:
01070356:3: RAM Cache feature not licensed.
can u tell me how do i disable the ramcache..
Have logged a call with F5..but they are stil not able to find the root cause.- hoolioIf you edit the bigip.conf and change any lines like this:
ramcache enable
to:
ramcache disable
the configuration should load. You can use a simple sed script to do this:
sed 's/ramcache enable/ramcache disable/g' /config/bigip.conf > /cofig/bigip.conf.ramcache_disabled
The output will be written to /cofig/bigip.conf.ramcache_disabled.
Copy your existing bigip.conf:
cp -p /config/bigip.conf /config/bigip.conf.ramcache_enabled
Copy the edited config to the default config file:
cp -p /cofig/bigip.conf.ramcache_disabled /config/bigip.conf
Then reload the configuration
b load
If you want to back out this change, you can recopy the original bigip.conf.
Aaron
