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pspecht_152507's avatar
pspecht_152507
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Nov 19, 2014

Cant use windows remote assistance to VPN clients

While testing several of my remote sales employees with the F5 Edge client we found that after they connect, our helpdesk team cannot use remote assistance, remote control, or RDP to the remote sales...
BIG-IP Access Policy Manager (APM)
microsoft
security
ssl vpn
Bjarne_Talg__21's avatar
Bjarne_Talg__21
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With the help of our lokal F5 Engineer we figured out the problem we had. As we where using routing domains, I had forgoten to add the VPN client IP adr. to the routing domain. After that was done we where able to do connect to the clients with RDP.

 

Mark_129802's avatar
Mark_129802
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Jul 07, 2015
Hi Bjarne, When you say "add the VPN client IP adr. to the routing domain" do you mean you added network resource connectivity profile vlan to the members list of the Route domain? I can't find anywhere where you can just put the IP's in.