Forum Discussion
pspecht_152507
Nimbostratus
NimbostratusCant use windows remote assistance to VPN clients
While testing several of my remote sales employees with the F5 Edge client we found that after they connect, our helpdesk team cannot use remote assistance, remote control, or RDP to the remote sales...
Bjarne_Talg__21Nimbostratus
NimbostratusWith the help of our lokal F5 Engineer we figured out the problem we had. As we where using routing domains, I had forgoten to add the VPN client IP adr. to the routing domain. After that was done we where able to do connect to the clients with RDP.
- Mark_129802Hi Bjarne, When you say "add the VPN client IP adr. to the routing domain" do you mean you added network resource connectivity profile vlan to the members list of the Route domain? I can't find anywhere where you can just put the IP's in.
- Bjarne_Talg__21You only need to do this when you use Route domains. Under Network -> Tunnels you will have a profile named "somthing_access_cp" I had to but this tunnel into the same route domain where the link net is (VPN client next hop). Network -> Route domain ->"name of route domain" and add the *_access_cp tunnel.