Forum Discussion

pspecht_152507's avatar
pspecht_152507
Icon for Nimbostratus rankNimbostratus
Nov 19, 2014

Cant use windows remote assistance to VPN clients

While testing several of my remote sales employees with the F5 Edge client we found that after they connect, our helpdesk team cannot use remote assistance, remote control, or RDP to the remote sales...
BIG-IP Access Policy Manager (APM)
microsoft
security
ssl vpn
Seth_Cooper's avatar
Seth_Cooper
Icon for Employee rankEmployee
Nov 19, 2014

You might try to enable "Preserve Source Port Strict" in the Network Access configuration. This is just a guess and I'm not sure that it will fix your issue.

 

If this doesn't work then I would suggest taking a tcpdump on the bigip to see if you can find out where it is failing. Please report back with any additional information.

 

Seth