Forum Discussion

Nimbostratus

Feb 25, 2009

can't not access configuration utility

Hi all! When I access F5 with IE browser. I see screen display "Configuration Utility restarting" and I can't configure F5. Please help me!

Nimbostratus

Mar 06, 2015

Hi,

I am also facing the same issue. My web GUI was unable to access after upgrade from 11.1.0 HF4 to 11.51 HF7. I am logging in my console via ssh therefore it should not be network issue.

Below are my logs.

--- /var/log/httpd/httpd_errors ---

13:37:26 gtm1dc1 warning httpd[25503]: [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
Mar  6 13:37:26 gtm1dc1 warning httpd[25503]: [warn] RSA server certificate CommonName (CN) `dhcp-216' does NOT match server name!?
Mar  6 13:37:27 gtm1dc1 warning httpd[25508]: [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
Mar  6 13:37:27 gtm1dc1 warning httpd[25508]: [warn] RSA server certificate CommonName (CN) `dhcp-216' does NOT match server name!?
Mar  6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server "/shared/mgmt/ep/dcoep" started (pid 25519)
Mar  6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server "/usr/local/www/mcpq/mcpq" started (pid 25522)
Mar  6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server "/usr/local/www/rrdstats/rrdstats" started (pid 25523)
Mar  6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server "/usr/local/www/rtstats/rtstats" started (pid 25524)
Mar  6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server "/usr/local/www/iControl/iControlPortal.cgi" started (pid 25525)
Mar  6 13:44:14 gtm1dc1 err httpd[25520]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: 
Mar  6 13:44:14 gtm1dc1 err httpd[25568]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: 
Mar  6 13:45:05 gtm1dc1 err httpd[26858]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: 
Mar  6 13:45:05 gtm1dc1 err httpd[26589]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: 
Mar  6 13:45:05 gtm1dc1 err httpd[25568]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: 
Mar  6 13:45:05 gtm1dc1 err httpd[25520]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003:

--- /var/log/tomcat/catalina.out ---

org.apache.catalina.loader.StandardClassLoader@1624af1
].
log4j:ERROR Could not instantiate appender named "CONSOLE".
log4j:ERROR A "org.apache.log4j.ConsoleAppender" object is not assignable to a "org.apache.log4j.Appender" variable.
log4j:ERROR The class "org.apache.log4j.Appender" was loaded by 
log4j:ERROR [org.apache.catalina.loader.StandardClassLoader@1624af1] whereas object of type 
log4j:ERROR "org.apache.log4j.ConsoleAppender" was loaded by [WebappClassLoader
context: /tmui
delegate: false
repositories:
/WEB-INF/classes/
----------> Parent Classloader:
org.apache.catalina.loader.StandardClassLoader@1624af1
].
log4j:ERROR Could not instantiate appender named "CONSOLE".
Mar 06, 2015 2:33:09 PM org.apache.jk.common.ChannelSocket init
INFO: JK: ajp13 listening on /127.0.0.1:8009
Mar 06, 2015 2:33:09 PM org.apache.jk.server.JkMain start
INFO: Jk running ID=0 time=0/34  config=null
Mar 06, 2015 2:33:10 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 58590 ms

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I see screen display \"Configuration Utility restarting\" and I can't configure F5. Please help me!","body@stringLength":"184","rawBody":"Hi all!

When I access F5 with IE browser. I see screen display \"Configuration Utility restarting\" and I can't configure F5. Please help me!","kudosSumWeight":0,"postTime":"2009-02-24T17:52:44.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:dev","text":"dev","time":"2022-01-24T02:29:45.108-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:devops","text":"devops","time":"2011-10-19T17:50:55.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:iControl","text":"iControl","time":"2022-01-24T02:29:45.068-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:236591_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1594},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Hi all!

When I access F5 with IE browser. I see screen display \"Configuration Utility restarting\" and I can't configure F5. Please help me!"},"Conversation:conversation:236591":{"__typename":"Conversation","id":"conversation:236591","solved":false,"topic":{"__ref":"ForumTopicMessage:message:236591"},"lastPostingActivityTime":"2016-09-02T12:47:34.000-07:00","lastPostTime":"2016-09-02T12:47:34.000-07:00","unreadReplyCount":19,"isSubscribed":false},"ModerationData:moderation_data:236591":{"__typename":"ModerationData","id":"moderation_data:236591","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:236591_1":{"__typename":"Revision","id":"revision:236591_1","lastEditTime":"2009-02-24T17:52:44.000-08:00"},"ForumReplyMessage:message:236598":{"__typename":"ForumReplyMessage","id":"message:236598","conversation":{"__ref":"Conversation:conversation:236591"},"author":{"__ref":"User:user:201838"},"revisionNum":2,"uid":236598,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalForum"},"subject":"Re: can't not access configuration utility","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:236598"},"parent":{"__ref":"ForumTopicMessage:message:236591"},"body":"

Hi,

I am also facing the same issue. My web GUI was unable to access after upgrade from 11.1.0 HF4 to 11.51 HF7. I am logging in my console via ssh therefore it should not be network issue.

Below are my logs.

--- /var/log/httpd/httpd_errors ---

13:37:26 gtm1dc1 warning httpd[25503]: [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)\nMar  6 13:37:26 gtm1dc1 warning httpd[25503]: [warn] RSA server certificate CommonName (CN) `dhcp-216' does NOT match server name!?\nMar  6 13:37:27 gtm1dc1 warning httpd[25508]: [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)\nMar  6 13:37:27 gtm1dc1 warning httpd[25508]: [warn] RSA server certificate CommonName (CN) `dhcp-216' does NOT match server name!?\nMar  6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server \"/shared/mgmt/ep/dcoep\" started (pid 25519)\nMar  6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server \"/usr/local/www/mcpq/mcpq\" started (pid 25522)\nMar  6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server \"/usr/local/www/rrdstats/rrdstats\" started (pid 25523)\nMar  6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server \"/usr/local/www/rtstats/rtstats\" started (pid 25524)\nMar  6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server \"/usr/local/www/iControl/iControlPortal.cgi\" started (pid 25525)\nMar  6 13:44:14 gtm1dc1 err httpd[25520]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: \nMar  6 13:44:14 gtm1dc1 err httpd[25568]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: \nMar  6 13:45:05 gtm1dc1 err httpd[26858]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: \nMar  6 13:45:05 gtm1dc1 err httpd[26589]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: \nMar  6 13:45:05 gtm1dc1 err httpd[25568]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: \nMar  6 13:45:05 gtm1dc1 err httpd[25520]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: \n

\n\n

--- /var/log/tomcat/catalina.out ---

org.apache.catalina.loader.StandardClassLoader@1624af1\n].\nlog4j:ERROR Could not instantiate appender named \"CONSOLE\".\nlog4j:ERROR A \"org.apache.log4j.ConsoleAppender\" object is not assignable to a \"org.apache.log4j.Appender\" variable.\nlog4j:ERROR The class \"org.apache.log4j.Appender\" was loaded by \nlog4j:ERROR [org.apache.catalina.loader.StandardClassLoader@1624af1] whereas object of type \nlog4j:ERROR \"org.apache.log4j.ConsoleAppender\" was loaded by [WebappClassLoader\ncontext: /tmui\ndelegate: false\nrepositories:\n/WEB-INF/classes/\n----------> Parent Classloader:\norg.apache.catalina.loader.StandardClassLoader@1624af1\n].\nlog4j:ERROR Could not instantiate appender named \"CONSOLE\".\nMar 06, 2015 2:33:09 PM org.apache.jk.common.ChannelSocket init\nINFO: JK: ajp13 listening on /127.0.0.1:8009\nMar 06, 2015 2:33:09 PM org.apache.jk.server.JkMain start\nINFO: Jk running ID=0 time=0/34  config=null\nMar 06, 2015 2:33:10 PM org.apache.catalina.startup.Catalina start\nINFO: Server startup in 58590 ms\n

","body@stringLength":"3372","rawBody":"

Hi,

I am also facing the same issue. My web GUI was unable to access after upgrade from 11.1.0 HF4 to 11.51 HF7. I am logging in my console via ssh therefore it should not be network issue.

Below are my logs.

--- /var/log/httpd/httpd_errors ---

\n13:37:26 gtm1dc1 warning httpd[25503]: [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)\nMar 6 13:37:26 gtm1dc1 warning httpd[25503]: [warn] RSA server certificate CommonName (CN) `dhcp-216' does NOT match server name!?\nMar 6 13:37:27 gtm1dc1 warning httpd[25508]: [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)\nMar 6 13:37:27 gtm1dc1 warning httpd[25508]: [warn] RSA server certificate CommonName (CN) `dhcp-216' does NOT match server name!?\nMar 6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server \"/shared/mgmt/ep/dcoep\" started (pid 25519)\nMar 6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server \"/usr/local/www/mcpq/mcpq\" started (pid 25522)\nMar 6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server \"/usr/local/www/rrdstats/rrdstats\" started (pid 25523)\nMar 6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server \"/usr/local/www/rtstats/rtstats\" started (pid 25524)\nMar 6 13:37:27 gtm1dc1 warning fcgi-[25518]: [warn] FastCGI: server \"/usr/local/www/iControl/iControlPortal.cgi\" started (pid 25525)\nMar 6 13:44:14 gtm1dc1 err httpd[25520]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: \nMar 6 13:44:14 gtm1dc1 err httpd[25568]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: \nMar 6 13:45:05 gtm1dc1 err httpd[26858]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: \nMar 6 13:45:05 gtm1dc1 err httpd[26589]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: \nMar 6 13:45:05 gtm1dc1 err httpd[25568]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: \nMar 6 13:45:05 gtm1dc1 err httpd[25520]: [error] Error processing MCP messages: Falied to receive MCP message: MCP error 0x1020003: \n\n\n

--- /var/log/tomcat/catalina.out ---

\norg.apache.catalina.loader.StandardClassLoader@1624af1\n].\nlog4j:ERROR Could not instantiate appender named \"CONSOLE\".\nlog4j:ERROR A \"org.apache.log4j.ConsoleAppender\" object is not assignable to a \"org.apache.log4j.Appender\" variable.\nlog4j:ERROR The class \"org.apache.log4j.Appender\" was loaded by \nlog4j:ERROR [org.apache.catalina.loader.StandardClassLoader@1624af1] whereas object of type \nlog4j:ERROR \"org.apache.log4j.ConsoleAppender\" was loaded by [WebappClassLoader\ncontext: /tmui\ndelegate: false\nrepositories:\n/WEB-INF/classes/\n----------> Parent Classloader:\norg.apache.catalina.loader.StandardClassLoader@1624af1\n].\nlog4j:ERROR Could not instantiate appender named \"CONSOLE\".\nMar 06, 2015 2:33:09 PM org.apache.jk.common.ChannelSocket init\nINFO: JK: ajp13 listening on /127.0.0.1:8009\nMar 06, 2015 2:33:09 PM org.apache.jk.server.JkMain start\nINFO: Jk running ID=0 time=0/34 config=null\nMar 06, 2015 2:33:10 PM org.apache.catalina.startup.Catalina start\nINFO: Server startup in 58590 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The F5 Academy Roadshow is rolling into 19 cities (plus two virtual stops), and if you work with apps, APIs, or infrastructure, this event was built for you.

\n\n

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