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takikeda_90124's avatar
takikeda_90124
Icon for Nimbostratus rankNimbostratus
Dec 14, 2009

can't download pdf over ssl on imode.

i-mode access to pdf files　in the apache on the load balancing and ssl acceleration of Big-ip get error message.

 

 

How can I solve this problem ?

 

 

F5-BIG-LTM-3400-RS

 

BIG-IP 9.3.0 Build 178.5

 

 

thank you.
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  • takikeda_90124's avatar
    takikeda_90124
    Icon for Nimbostratus rankNimbostratus
    Dec 14, 2009
    this is maybe 0 byte encryption problem.

     

     

    http://www.nttdocomo.co.jp/service/imode/make/content/ssl/notice/p04

     

     

    but I didnt know how to solve this problem...
  • hoolio's avatar
    hoolio
    Icon for Cirrostratus rankCirrostratus
    Dec 14, 2009
    Hi takikeda,

     

     

    I would suggest opening a case with F5 Support on this. They'll probably want to review a tech.out from the unit as well as tcpdumps from each F5 VLAN the traffic passes through.

     

     

    Aaron
  • L4L7_53191's avatar
    L4L7_53191
    Icon for Nimbostratus rankNimbostratus
    Dec 14, 2009
    I would definitely try a test with Nagle's disabled on the tcp profile. It's worth a shot - I've seen certain situations where this one setting will fix issues like this.

     

     

    Hoolio's advice is definitely good though - I would open a case either way. If disabling Nagle's fixes it, just update the case and close it out.

     

     

    -Matt