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Forum Discussion

Shadow's avatar
Shadow
Icon for Cirrus rankCirrus
Nov 07, 2025
Solved

Can't change sync type or failover after tenant upgrade.

I made a mistake that I didn't think in the end would matter, but here's what I did. I had previously upgraded this tenant pair to 17.1.3. Everything was fine, and I intended to install on another p...
BIG-IP
LTM
sync issue
sync type
Upgrading
  • Shadow's avatar
    Shadow
    Nov 10, 2025

    It turns out that this problem isn't related to installing the same version on different boot locations. I had one more pair to upgrade. The upgrade went smoothly. I had no issues at all until I went to change the sync type. The option is grayed out on both the STANDBY and the ACTIVE.

Shadow's avatar
Shadow
Icon for Cirrus rankCirrus
Nov 10, 2025

It turns out that this problem isn't related to installing the same version on different boot locations. I had one more pair to upgrade. The upgrade went smoothly. I had no issues at all until I went to change the sync type. The option is grayed out on both the STANDBY and the ACTIVE.

Shadow's avatar
Shadow
Icon for Cirrus rankCirrus
Nov 10, 2025

Sometimes the simplest solution is the overlooked one. 

 

When I tried this in Edge instead of Chrome, it worked just fine. I was able to complete the upgrade without issue.