Cannot remove big3d

Hi Don,

 

 

You have a few ways of upgrading the big3d agent on the F5 device. The easiest would be to use the F5 device discovery wizard in the SCOM Operations Console and make sure to check the "Authorize Big3d Update" check-box before proceeding with discovery. The second easiest option would be to use the F5 command line utility: open up a system command prompt console on the SCOM server where the F5 Management Pack is installed, navigate to the F5 MP installation folder (by default %Program Files%\F5 Networks\Management Pack) and type in the following command:

 

 

f5mpcmd /d:updatebig3d ip_address

 

 

where ip_address = the IP address of the F5 device to be discovered.

 

 

If you'd like to manually upgrade the big3d agent, I would recommend the following steps:

 

 

1. SSH into the F5 device.

 

2. Stop the big3d agent: bigstart stop big3d

 

3. Copy the new big3d agent shipped with the F5 Management Pack into the following location (on the F5 device): /shared/bin

 

4. Start the big3d agent: bigstart start big3d

 

5. Check if the correct big3d agent is running: iqsh localhost (and you should get the appropriate version in the big3d agent response).

 

 

The problem you're having with tampering with the big3d file in the /usr/sbin location is that, starting with the F5 LTM platform version 10, the /usr/sbin is locked down for chmod changes, and you cannot do this. Copying the newer version of the big3d agent into the /shared/bin will make the bigstart consider the newer version of the agent running, rather than the one in /usr/bin.

 

 

Let me know if this works for you, or if you need further assistance.

 

 

Thank you.

 

Julian