Forum Discussion
BigIP ASM Problems with FileUploads with SOAP
Hi there,
actually my ASM Policy is blocking a file upload for one application with the error message:
HTTP protocol compliance failed
Chunks number exceeds request chunks limit: 1000
I raised the chunks limit blindly from 1000 to 1500 with no success. Where I can see the actually number of chunks without capturing the traffic? After disabling the funktion "Unparsable request content" Upload went through without a problem. But from the notice I would stick this on?
Note that disabling this check can result in losing many enforcement features in the ASM.
Sametime I get the following syslogs:
ASM out of memory error: event code X242 Exceeded maximum memory assigned for XML/JSON processing
Cannot allocate 27415074 more bytes for XML parser. current memory size 837505174 (in bytes)
As you can see I raised the available memory for XML request from 450MB (default) to nearly the double.
- HarunTunaCirrus
Hi HarunT,
yep checked that already. It feels that the additinal required memory is raising over time. So I changed the value already to nearly the double and everytime the message appears it wants about 20-30mb more and raising.
- AubreyKingF5Moderator
What is the size of the file in question?
Two files with bearly under 10MB. XML Profile and every other setting limits I found are at least high enough or any.
- AubreyKingF5Moderator
Very odd. The error indicates that it's trying to handle ~840 Meg. ASM logs show anything?
Maybe anyone got ad idea?
It happens 2-3times a day and we are already at 1GB but keep getting
BD_XML|ERR |Sep 20 12:11:39.672|26884|xml_validation.cpp:0244|Cannot allocate 22474662 more bytes for XML parser. current memory size 1002457583 (in bytes)
- Leslie_HubertusRet. Employee
Hey P_Kueppers - are you still seeing the same issue, or were you able to resolve it?
Nope. Same issue every few days and still on 14.x but I cant imagine that this is a bug and will be fixed with 15.x
I think the messages doesnt come from the application I suspect rather a other one. How can I track this? Some fancy iRule to log this big XML requests? I can imagine that this is coming from a total different application where Im not informed about xml/soap requests.
- Leslie_HubertusRet. Employee
Tagging AubreyKingF5 again for his technical expertise...
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