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shre_356354's avatar
shre_356354
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Mar 21, 2018

BigIP-3600 rebooted itself

Hello, We are using a BigIP-3600 version - 12.1.2 (Build 0.0.249). Few days back it got rebooted somehow. Where can I check the reboot logs and how to know the reason for reboot? Please suggest. Than...
application delivery
BIG-IP
LTM
security
Kai_48835's avatar
Kai_48835
Icon for Nimbostratus rankNimbostratus
Mar 21, 2018

I would propose to generate a QKVIEW Support File and Upload this to iHealth. You could look through the Diagnostic Screen to check if some issues look related to your Problem. Also the Log Search in iHealth is a good way to filter the logs to Error Messages and above.

 

If you don't find any hints related to your problem open up a Support Case. You can Link the QKVIEW to the Support Case so the Support Engineer has a good view on your System.

 

Besides the Reboot Issue you should think about updating the System(s) to 12.1.2 HF2. This is the most actual release your Hardware Plattform supports (3600 is already EoSD)

 

  • shre_356354's avatar
    shre_356354
    Icon for Nimbostratus rankNimbostratus
    Mar 21, 2018

    thank you all for prompt answers.. I'll check further and get back to you....