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CaseyJ_211521
Nimbostratus
NimbostratusBigIP - LTM: Blackboard Oct 2014 release/load balancer redirect error
Hello,
We recently upgraded Blackboard to Oct 2014 (yes, it sounds old, but the way they do their patches its not old). Anyway, when we did that, they swapped to tomcat for web services instead...
arpydaysNimbostratus
NimbostratusHi,
I think you may be in http<->https redirect loop. When you go direct to 8010 check if you are being redirected to https e.g. It's possible you are coming in client-side on the LB to and passed to the non-https server port on 8010 (ssl offload), which may redirect all traffic back to again.
If this is the case here are a few options, 1) change the backend F5 pool port to the SSL port the server is listening and change the F5 VS config to add a serverssl profile to re-encrypt the session, 2) check your vendor documentation to see how to config your web server to accept http connections e.g. insert a X-forwarded header on the F5 to signal http only.
If this is not the case do a trace on the client and see where the redirect loop is..
cheers