Forum Discussion
Stefan_Klotz
Cumulonimbus
CumulonimbusBIG-IQ statistics in dashboard missing/interrupted
Dear all, any idea, why statistics data is missing/interrupted for a few days like in the following screenshot? Or how I can verify any issues? In which logs can I found any hints? The mi...
We could solve the issue in the meanwhile together with official F5-support.
It's related to ID1044337:
This can occur intermittently during statistics collection from BIG-IP to BIG-IQ and can happen when the retention processor causes a loss of some retention records (book-keeper-start entries are lost while book-keeper-end entries are retained).”
From the BIG-IQ command line:
1) Make a backup of the book-keeper-end index:
curl -sk http://localhost:9200/_reindex?pretty -H "content-type: application/json" -d '{"source":{"index":"book-keeper-end"},"dest":{"index":"bu-book-keeper-end"}}'2) Delete the book-keeper-end index:
curl -skX DELETE http://localhost:9200/book-keeper-endNote: The book-keeper-end index will be rebuilt automatically and will cause no loss of statistic data.
It took some time (I don't know how long exactly), but on the next day I could see statistics data back to one year again.
Regards Stefan 🙂
Stefan_KlotzCumulonimbus
CumulonimbusIt's me again. It definitely seems to be the case that the BIG-IQ is storing max. 2 months of data. Now also the February-values are gone.
And end of April or latest beginning of May, the March-values will be deleted.
The question is, which values or parameters are causing this behavior?
Thank you!
Regards Stefan 🙂